LEGAL & TRUST

Legal Documents

The documents below outline the terms, data practices, and support commitments that define how Performio and our customers work together.

Subscription Agreement

The core terms governing your use of Performio's services, including access rights, fees, data handling, and subscription terms.

Data Processing Addendum

How Performio collects, processes, and protects personal data in compliance with GDPR, CCPA, and other applicable data protection laws.

Support and Availability Policy

Performio's support tiers, response time commitments by severity level, and 99.9% uptime target with service level credits.

List of Subprocessors

The third-party vendors authorized to process customer data in connection with Performio's services.

Questions about our terms?

Reach out to the Performio team directly.