LEGAL & TRUST
Legal Documents
The documents below outline the terms, data practices, and support commitments that define how Performio and our customers work together.
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Subscription Agreement
The core terms governing your use of Performio's services, including access rights, fees, data handling, and subscription terms.
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Data Processing Addendum
How Performio collects, processes, and protects personal data in compliance with GDPR, CCPA, and other applicable data protection laws.
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Support and Availability Policy
Performio's support tiers, response time commitments by severity level, and 99.9% uptime target with service level credits.
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List of Subprocessors
The third-party vendors authorized to process customer data in connection with Performio's services.