Performio’s AI vision and capabilities will make incentive compensation more intelligent, transparent, and efficient — empowering comp admins and RevOps leaders to focus on strategy, not support tickets.
October 23, 2025
IRVINE, Calif. – (BUSINESS WIRE) – For years, incentive compensation management (ICM) systems have promised automation yet left teams mired in complexity. When people change roles, new plans are introduced, or managers make exceptions, most teams can’t make those updates on their own. Even small changes often require service requests or vendor intervention, slowing the business and eroding trust.
Today, AI is changing that. It’s helping admins make updates independently, identify issues faster, and focus on performance strategy instead of maintenance. Performio is leading this evolution by embedding AI directly into its incentive compensation platform — delivering practical, explainable intelligence where it matters most.
Performio today announced the Performio AI Admin Assistant and the Performio MCP Server, two major milestones in its effort to reimagine incentive compensation management around AI. These capabilities are the first steps of Performio’s broader strategy to reimagine its products with AI at the core, not just as an add-on feature.
The Performio AI Admin Assistant is a built-in expert for compensation administrators, cutting hours of manual troubleshooting and configuration and reducing support tickets. Using natural language, admins can:
- Analyze the ICM workspace to surface issues and suggest focus areas.
- Summarize commission disputes and suggest resolutions.
- Explain your incentive compensation plans in detail and recommend optimizations to drive higher performance.
- Get answers on how to navigate the application and use specific features.
The Performio MCP Server introduces the first implementation of the open Model Context Protocol in the ICM industry, enabling users to interact with Performio directly through their trusted AI tools, like Claude Desktop or Salesforce Agentforce. Without code or navigating in Performio, users can:
- Close the month faster by kicking off calculations, tracking progress, and fetching logs — all without leaving their preferred AI tools.
- Inspect plans, data flows, and calculations on demand, with full traceability.
- Streamline data imports by uploading files, streaming records, or managing data with precision, hands-free.
- Automate routine workflows, such as chaining “import → calculate → fetch logs,” without ever opening the app.
As organizations invest in their own AI enablement, Performio’s MCP toolchain will be available from day one, making Performio your partner in an AI-first future.
“AI is finally allowing us to fully deliver on the promise the ICM industry has been making for years: to make managing incentive compensation simple. With our new AI Admin Assistant and MCP Server, we’re well on our way to turning incentive comp from an administrative burden into a strategic advantage.”
Grayson Morris, CEO of Performio
In the future, AI will play a major role in handling the day-to-day configuration of incentive compensation, and admins will stay in the loop, verifying the accuracy of those configurations. True automation in ICM won’t come from add-on assistants; it will come from systems architected for AI to operate safely and intelligently at their core.
Performio’s component-based architecture, built on an Adaptable ICM Core™, combines flexible data management with structured plans — the foundation required for that future. It enables explainable, traceable automation that keeps humans in control while AI does the heavy lifting.
That future isn’t theoretical. Performio’s internal teams are already using AI agents built on this architecture to configure plans and workspaces, saving admins more than 20 hours a week. Those same agents will soon be available to customers. For comp admins, that means less time spent remembering where to make changes, fewer support tickets, and more time using real recommendations to improve plan design, resolve disputes, and drive performance outcomes.
“Our Adaptable ICM Core™ makes it possible for AI to work the way our customers do — understanding their data, their plans, and their processes. With these releases, we’re building the foundation for AI that doesn’t just answer questions, but actually helps run incentive compensation with accuracy and transparency.”
Dmitri Korablev, CTO of Performio
With these new capabilities, comp admins move from maintaining systems to optimizing them.
The Admin Assistant makes day-to-day work faster and more intuitive, troubleshooting issues, resolving disputes, and highlighting where to make plan updates. The MCP Server connects Performio to AI tools already in use across the enterprise, enabling hands-free actions like running calculations, or checking plan data directly from chat.
After decades of promise, AI is finally allowing incentive compensation software to deliver on its original vision: complete automation, transparent accuracy, and empowered decision-making. And Performio is leading the way to that future.
Learn more about Performio’s AI capabilities www.performio.com/incentive-compensation where you can watch demo videos and explore how AI can redefine the role of the compensation admin.
About Performio
Performio is Incentive Compensation Management (ICM) software built for complexity and scale with AI at its core. With a no-code plan builder and extensible data model, Performio makes it easy for enterprises and mid-market companies to automate commissions, improve transparency, and adapt quickly to change. Organizations worldwide trust Performio to deliver accurate payouts and actionable insights that drive sales performance. To learn more about Performio, visit us at Performio.co, read our blog, and connect with us on LinkedIn.